Neopets has decided to radically change their user interface. Not only did they change the look, feel, and navigational system but they also redrew many of the pets. This change came out of the blue. In the past we have received warning and were even able to vote on what a new pet would look like. This time it was BAM – in the morning things were normal, in the afternoon everything was changed.
People are not impressed – actually pissed is probably a better term. Some of the new pets are ugly. In fact my beloved biscuit chomby looks extremely vectorized. She’s just not cute and the cookies are all angular. Not all the redraws are bad, but the suddenness and the enevitable glitches are causing people to protest in many ways. People are threatening to leave Neopets, others are saying they will quit premium, and still others are making pests of themselves on the discussion boards complaining about everything. I am interested in how so many people threaten to take their ball and go home. It would seem to me that voicing our opinions through putting in error reports and suggestions will have more success as paying members. They wouldn’t want to disenfranchise their customer base (the adults who are long-term players that will pay for premium). Young children will join and leave in droves, but the adults are the core of the community. It seems that others don’t see it my way because even members of my guild have decided to cancel premium after less than 24 hours of the new system. It will be interesting how this all shakes out.
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